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About Us
Digital fusion is completely dedicated to your total satisfaction. If you have
any suggestions or comments please email us at
info@digital-fusion.co.uk.
VAT Registraion Number:GB 781 9037 08
Our Contact details:
Ordering products online from digital-fusion.co.uk could not be simpler. We have
made every effort to organise our site to make sure you can find and order your
chosen item in as little time as possible.
Finding the item you are looking for
We have broken
the site down into product areas for ease of use. Each area contains a huge
range of items from leading manufacturers.
You can browse
the entire site direct from our homepage you are always able to jump to any area
of the site by using the 'All products' menu at the base of every product page.
To search the
site, you can either use the quick search in the main left hand menu of the
site. You are also able to carry out a 'Power Search' if you wish, which allows
you to select specific areas or manufacturers within the store.
Order
confirmation
Once you have
confirmed your address and payment details through the checkout process, you
will receive an onscreen order confirmation, which you may wish to print off for
your records.
You will
receive a further confirmation by email in the following few minutes (provided
that you have entered your email details correctly!).
For full peace
of mind, you can be assured that every online order we receive is fully verified
and looked after by a member of our dedicated customer team.
Should, for
whatever reason, a problem arise with regard to your order, a member of the
auto-connect.co.uk customer team will make contact with you directly. Likewise,
if you wish to discuss your order with us, please do not hesitate to call on
01204 386816. We will be happy to help.
Tip:
If you need to make contact with regard to an online order that you have placed
with us, please have a copy of your order confirmation to hand. That way, we can
find you details quickly and assist you faster.
Delivery
We make every
effort to ensure that your order is shipped within 24 hours. Availability for
every item we stock is usually displayed on our website. When an item is not
available for shipping within 24 hours, we will ensure that it is shipped the
same day that it has arrived at our main office.
Should any
potential delivery problems arise, we will make contact with you immediately
either by phone or by email.
Shipping rates
vary between locations. Currently, we are able to offer online ordering and
shipping to the following areas: UK mainland, Republic of Ireland and the
Channel Islands. We are able to offer online ordering to other International
locations.
You can now
order online for international orders as well, all prices are displayed,
including shipping. Select your country and the relevant prices will be shown.
If you feel that shipping charges are high then please don't hesitate, drop us a
call and we will try to answer and rectify the problem.
If you wish to enquire about International orders and shipping, please do not
hesitate to call us direct on (International +44 (0)1204 386816), fax us on
(International +44 (0)1204 523435) or email at
sales@auto-connect.co.uk
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